Request for Support
There are numerous sources for assistance in solving basic problems right here on our website, along with links to other helpful sites. Pacific Internet encourages you to make use these many resources should you have any problems or questions. If you have tried unsuccessfully to solve a problem and would like an answer via telephone or email, please supply the following information. Incomplete or inaccurate information will delay or even prevent a response, so please review all of your information before posting. During business hours, this form will generate an email or telephone response to you from tech support within an hour. Response during evening and weekend hours will occasionally take longer.