Pacific Internet - Ukiah, California

Mac OS X 10.1-10.2

Dialup Setup Guide for Mac OS X 10.1/10.2

Part I: Configure Basic Internet Access

  1. Click the "Apple " menu and choose "System Preferences".
  2. Click on the "Internet" icon. Don’t worry about iTools.
  3. Click the "Email" tab.
  4. For "Default Mail Reader", choose "Mail" if you don’t have a program you already use. If you already use another program, it’s best to stay with it.
  5. Make sure the "Use iTools Email account" box is unchecked.
  6. Email address =
  7. Incoming mail server =
  8. Account type = POP
  9. User account ID = your username
  10. Password = your password
  11. Outgoing mail server =
  12. Click the "Show All" icon in the upper-left corner of the System Preferences window to return to the list of icons
  13. Click the "Network" icon. You will be on the "TCP/IP" tab.
  14. Under "Show", make sure "Internal Modem" is chosen.
  15. Under "Configure", make sure "Using PPP "is chosen
  16. In the "Domain Name Servers" box, type "", then press Return to go to the next line and type " "(only necessary on 10.1)
  17. In the "Search Domains "box, type " "(only necessary on 10.1)
  18. Click the "PPP" tab.
  19. Service provider =
  20. Telephone number = your local access number*
  21. Alternate number should be left blank
  22. Account name = your username
  23. Password = your password
  24. Check the "Save Password" box.
  25. Click the "PPP Options "button.
  26. Uncheck the following boxes:
    • "Prompt Every xx seconds to maintain connection"
    • "Disconnect if idle for xx minutes"
  27. Check the following box:
    • "Connect automatically when starting TCP/IP applications"
  28. Click "OK"
  29. Click the "Modem "tab.
  30. Check the box labeled "Show modem status in menu bar"
  31. Click the "Apply Now "button in the lower right corner of the window.
  32. Click the "System Prefs" menu and choose "Quit System Prefs".

Part II: Connecting to the Internet and disconnecting when you’re done

You have two options for managing your connection status.

  1. Use "Internet Connect" from the "Applications" folder to dial in.
    1. Click the "Go" menu and choose "Applications".
    2. Double click "Internet Connect."
    3. Click "Connect" and the modem will dial.
    4. You can also disconnect from here by clicking "Disconnect"
  2. Use the Status Icon
  3. In the upper right corner of the screen, to the left of the clock is a modem menu that looks like a telephone receiver. You can connect and disconnect from here.

Part III: Mail

See our Email Support Page.

Congratulations! You should be all set up in Mac OS X!

* It is always best to verify any access number is local by dialing 0 for the operator and asking for a rate check.